Intelligence that runs
your customer operations
Build, test, and observe an AI workforce that handles your calls and email at scale.
Workflow Builder
Build agents that handle real complexity
Design conversational flows on a visual canvas — with an AI copilot that wires the nodes for you. State-machine reliability, real-time AI fluidity.
Deterministic logic
Predictable conversations, enforced by graph-based state and intent routing.
Dynamic tool execution
Agents trigger workflows, fetch data, and call APIs mid-conversation.
Ultra-low latency edge
A Go-based voice bridge keeps responses sub-second and conversations human.
Context & Memory
Fuel decision intelligence with rich context
Ground your agents in your company's truth. Sync or upload documents for instant RAG, and let agents remember key details across sessions.
- Sync straight from Google Drive — shared drives included.
- Semantic search across your business documents and PDFs.
- Long-term memory extraction to personalize returning callers.
- Sub-second context retrieval without interrupting the conversation flow.
Deep Observability
See every thought and action
Never guess why an agent made a decision. Enterprise-grade tracing of reasoning, tool calls, and state transitions — in real time.
Agent reasoning traces
Inspect the logic, retrieved memories, and decisions behind every turn.
Live call transcripts
Monitor active calls in real time, with per-turn latency showing exactly how long customers waited.
OpenTelemetry integration
Export spans and metrics to your existing Jaeger, Tempo, or Datadog stack.
New — Email Channel
The same agents now run your inbox
Triage, route, and reply to customer email with the same workflows that answer your calls — drafts held for approval whenever you want a human in the loop.
New — Evals
Test agents before customers do
Run real-world scenarios against every version of your agent. LLM-judged results, pass rates, and regressions — tracked from the dashboard.
Proactive, autonomous operations
An AI workforce on your front line — answering, resolving, and improving around the clock.
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